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Frequently asked questions

No need to hunt and peck for answers. Our team is here to help!

Dr. Pol Fan Questions

The best way to help your pet/animal is to schedule an appointment with your local veterinarian. Dr. Pol is not able to examine, diagnose, or treat an animal over the phone or from photos on social media.

We love our fans and you’re welcome to visit for pictures by the clinic sign! If they have a free moment, you may even find Dr. Pol or one of our team pops out for a quick hello with fans. However, we ask that you do not enter the clinic or visit with clinic employees or film crews who may be working outside. The clinic is a fully-operational and busy practice. In order to provide the highest standard of care, our clients and patients always come first. If the clinic and/or parking lot appears busy, we ask that you please avoid entering the parking area so that we can better serve our clients. If you’re taking pictures outside the clinic, please be respectful of our clients and neighbors, the veterinarians, and the film crew.

Dr. Pol receives many requests for “shout outs” and calls with fans and we’re happy to announce he’s joined Cameo!  Check out how Dr. Pol can offer a personalized message for you here: www.cameo.com/thedrpol

You can also request a Cameo with both Dr. Pol and Diane Pol here:  www.cameo.com/drjananddianepol

Of course! Since we receive a high volume of mail, we can’t respond to every letter, but we appreciate the kind thoughts from our fans all over the world.

Please direct your correspondence to:

ATTN: FAN MAIL
Pol Veterinary Services
3959 West Jordan Road
Weidman, MI 48893
USA

If you want to save on postage, drop us a message on social media with #DrPol! 

For fans with a US mailing address only, we are happy to offer an autographed picture featuring Dr. Pol, Diane, Charles, and some of the veterinarians at the clinic.  To receive an autographed picture, please send a stamped, self-addressed addressed 8 ½” x 11” return envelope to:

ATTN: FAN MAIL
Pol Veterinary Services
3959 West Jordan Road
Weidman, MI 48893

Please allow 4-6 weeks for your photo to arrive.

We are not currently able to send autographed photos to non-US locations; however, we are working on options for our overseas fans.  Please stay tuned!

Dr. Pol does not solicit fans for sales or payments via private or direct messages on social media pages. We only sell products on thedrpol.com or promote giveaways through our public social media pages. There are reports of Dr. Pol imposters soliciting fans via dm’s and they are not us! Please use extreme caution when receiving any solicitation via private messages on social media accounts.

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